Terms of Service

Terms of Use

Trident Retail Energy, LLC Terms of Use Agreement

This Terms of Use Agreement was last updated on September 30, 2015.

Read This Terms of Use Agreement Before Accessing Site.

1. Introduction

This Terms of Use Agreement sets forth the standards of use of the Trident Retail Energy, LLC Online Service. By using the Trident Retail Energy, LLC/http://www.tridentpower.com Site, you agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this Site. We reserve the right, at any time, to modify, alter or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at Trident Retail Energy, LLC/chttp://www.tridentpower.com Site. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

2. Communication Statement and Privacy Notice

Trident Retail Energy, LLC is the owner of the Site, hereinafter referred to as the “Site”. If you have any questions about our Site Terms of Use, you may contact us:

By Mail:

Trident Retail Energy, LLC

Attention: Terms Of Use Personnel

11152 Westheimer

Suite 901

Houston, TX 77042

By Telephone: (281) 822-8700

By Email: customercare@tridentpower.com

Our Privacy Statement governs the compilation, use, maintenance and disclosure of information we gather from the Site and any information that is available on the Site.

3. Description of Service

Trident Retail Energy, LLC is providing you with Site entry to http://www.tridentpower.com. You must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for your access to the Internet, and (3) pay any fees relate with such connection.

4. Disclaimer of Warranties

The Site is provided by Trident Retail Energy, LLC on an “as is” and on an “as available” basis and strictly at your own risk. Trident Retail Energy, LLC shall make reasonable efforts to ensure the timeliness and accuracy of the information provided through the Site. To the fullest extent permitted by applicable law, Trident Retail Energy, LLC makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web Site in terms of its correctness, accuracy, reliability or otherwise. Trident Retail Energy, LLC shall have no liability for any interruptions in the use of this Site. Trident Retail Energy, LLC disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion is inapplicable.

5. Use Of The Site

Trident Retail Energy, LLC maintains that you may use the Site for legalized purposes only. You are prohibited from use on the Site, or transmitting to or through the Site, any unlawful, threatening, obscene, defamatory, libelous, harassing, pornographic, hateful or ethnically, racially or otherwise objectionable material, or any material that would be a factor in any civil or criminal wrongdoing, otherwise violates any law, or which violates any intellectual property right.

Any information offered or conveyed to Trident Retail Energy, LLC through use of the Site or that does not include personal information about you will be considered and non-proprietary and Trident Retail Energy, LLC may, incorporate, distribute or otherwise use such information for any purpose, without reimbursement to you. Trident Retail Energy, LLC is not obligated to utilize any such information. Trident Retail Energy, LLC retains the right to delete information from the Site at any time at its sole discretion. All private information or data submitted to Trident Retail Energy, LLC through use of the Site is governed by the terms of the Privacy Statement.

Trident Retail Energy, LLC may, at any time, provide software for download or use on the Site. Said software available for use on the Site is safeguarded by copyright law and governed by the end user license agreement terms of use that is associated with said software. Installation or use of any software governed by end user licensing without first agreeing to the terms of use of the end user license covenant.

6. Limitation of Liability

TRIDENT RETAIL ENERGY, LLC SHALL NOT be liable for any damages whatsoever, and in particular Trident Retail Energy, LLC shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this Site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Trident Retail Energy, LLC has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE.

Further, the Site contains general information and may contain errors, omissions and inaccuracies. Trident Retail Energy, LLC assumes no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise in relation to the Site. In addition, the Site content should not be relied upon for any personal advice or matters. An appropriate professional should be consulted for advice based on your specific situation.

7. Indemnification

You agree to indemnify and hold Trident Retail Energy, LLC, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of your use of the Site, the violation of this Agreement, or infringement by Member, or other user of the Site using your computer, of any intellectual property or any other right of any person or entity.

8. Modifications and Interruption to Service

Trident Retail Energy, LLC reserves the right to modify or discontinue the Site with or without notice to you. Trident Retail Energy, LLC shall not be liable to you or any third party should Trident Retail Energy, LLC exercise its right to modify or discontinue the Site. You acknowledge and accept that Trident Retail Energy, LLC does not guarantee continuous, uninterrupted or secure access to our Site and operation of our Site may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

9. Third-Party Sites

Our Site may include links to other Sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party Site. You should contact the Site administrator or webmaster for those third-party Sites if you have any concerns regarding such links or the content located on such Sites. Your use of those third-party Sites is subject to the terms of use and privacy policies of each Site, and we are not responsible therein. We encourage everyone to review said privacy policies of third-parties’ Sites.

Further, such third-party Sites and references do not and shall not imply any endorsement or recommendation by Trident Retail Energy, LLC of such individuals, companies or entities or their products or services

10. Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While Trident Retail Energy, LLC makes every effort to ensure that the information on this Site is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this Site.

Trident Retail Energy, LLC makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

11. Governing Jurisdiction of the Courts of Harris County, Texas

Our Site is operated and provided in Harris County, Texas. As such, we are subject to the laws of the State of Texas, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our Site or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our Site you agree to do so subject to the internal laws of the State of Texas.

12. Compliance with Laws

You assume all knowledge of applicable law and are responsible for compliance with any such laws. You may not use the Site in any way that violates applicable state, federal, or international laws, regulations or other government requirements. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

Further, access to this Site is regulated by all applicable federal, state, provincial and local laws. Users outside of Canada or the United States may also be subject to additional laws of the applicable country. You are liable for compliance with the laws of your jurisdiction and all other pertinent laws.

13. Copyright and Trademark Information

All content included or available on this Site, including Site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2009 http://www.oenergy.com, with all rights reserved or is the property of Trident Retail Energy, LLC and/or third parties protected by intellectual property rights. Any use of materials on the Site, including reproduction for purposes other than those noted, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Trident Retail Energy, LLC is strictly prohibited. Images, tables and drawings on this Site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of their respective owner(s).

You also agree that you will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Trident Retail Energy, LLC.

Trident Retail Energy, LLC™ and http://www.tridentpower.com™ are proprietary marks of Trident Retail Energy, LLC. Trident Retail Energy, LLC’s trademarks may not be used in connection with any product or service that is not provided by Trident Retail Energy, LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Trident Retail Energy, LLC.

Trident Retail Energy, LLC hereby grants to you a non-exclusive and non-transferable license to view and print documents and web pages located on the Site for non-commercial or educational use within your organization only, subject to the following conditions:

a. The material may only be used for non-commercial purposes;

b. The copies must retain any copyright or other intellectual property or proprietary notices contained in the original material;

c. The products, technology or processes described on the Site may be the subject of other intellectual property rights reserved by Trident Retail Energy, LLC or by other third parties. No license is granted in respect of those intellectual property rights.

All information and web content on the Site shall not be used for any other function. The documents and web pages on the Site may not be copied, reissued, republished, resent, sold, changed or demoralized in any way whatsoever.

All other trademarks displayed on Trident Retail Energy, LLC’s Site are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web Sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with Trident Retail Energy, LLC and vice-versa.

14. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Trident Retail Energy, LLC.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail:

Trident Retail Energy, LLC

Attention: Terms Of Use Personnel

2050 W Sam Houston Pkwy S

Suite 1740

Houston, TX 77042

By Telephone: (281) 822-8700

By Email: customerconcerns@tridentpower.com

15. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent.

You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Trident Retail Energy, LLC, in our sole discretion, to a third party in the event of a merger or acquisition.

16. Acceptance Of Terms

By using the Site, you agree that you have read, understand and agree to be bound by this Terms of Use Agreement. Further, you are consenting to the use and disclosure of your personally identifiable information and other practices described in our Privacy Statement. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this Site.

This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation on this Site.

Where We Are Located

Two Briar Lake Plaza Complex

2050 W Sam Houston Pkwy S, Suite 1740

Houston, TX 77042

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